Hear What Our Customers Have to Say
"Above and Beyond"
I am a longtime loyal MINI owner and this is by far my favorite place to go. Ann in the service department went above and beyond to get me back on the road. My MINI is getting older now and they seem to genuinely care not only about me, but also my car. The real MVP is Peter Keely, the mechanic that diagnosed and fixed it. I swear it runs better than when I bought it! Thank you all again for all the hard work and dedication you bring to MINI owners. I will most definitely be back and recommend them to everyone!
Absolutely amazing. It was the best service I've ever received at a dealership. Attentive and helpful. They work with you to find the best option. I have a great car thanks to them. I would recommend them to anyone over and over again. The are easy and stress free. If you need a car you MUST go here.
If you can work with Kyle you will not regret it.
"Best buying experience I ever had"
I bought my 2017 Mini Cooper Convertible yesterday evening. I have purchased four or five cars in my lifetime and this was by far the absolute best experience with a dealership I have ever had. The salesman/MINI expert I should say, Dustin Taylor was top notch when it came to response in a timely fashion and being able to answer all of mine and my husbands questions throughout the entire meeting. The finance manager Celia was so nice and helpful, she let me know about all of my options with adding Gap coverage and other maintenance packages but was never once pushy about it. I would highly reccomend this great group of people to any of my friends and family searching for a MINI cooper! Thank you so much to all of them for getting me into the car of my dreams!
"THE BEST EVER"
Dustin Taylor and Mini of Knoxville are THE ONLY reason I still bought a MINI. I had previously had a terrible experience at Mini of Nashville trying to order a JCW that I moved my sale to Mini of Knoxville. After waiting what seemed like forever for my build to start, through NO FAULT OF MoK, Dustin went above and beyond searching every dealership in the country to find what I wanted. He was incredibly patient and accommodating. I had a few aftermarket requests and he took care of all of those as well. Dustin was absolutely THE BEST sales guy I have EVER purchased from and WE WILL be using him again in the future. Not only did I drive off the lot with the hottest MINI in Tn, but I made a friend in my salesman and I can't say I've ever had an experience like that before. Everyone at the dealership was friendly and the experience was AWESOME. We drove 3 hours to do our business with MoK and we will do it again. THANK YOU for being YOU Dustin!!!